Returns & Exchanges

At Laid-Back, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed apparel. If your new gear doesn't fit your vibe, we've made the exchange and refund process as effortless as a Sunday morning.

1

Start Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging with all tags attached to ensure they stay protected during transit.

3

Attach the Label

Download and print the prepaid shipping label provided by our portal and secure it to the outside of your package.

4

Drop and Relax

Hand your package to the designated carrier; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing